User Guide

How to Make an Inquiry

Visit our website and click on the "Service" section.

Select the type of service you need: "Doctor Home Visits", "Audio and Video Consultations", "Channel a Specialist", "Foreign Health Insurance Claims", "Ambulance Service", "Home Nursing".

Specify the service you are interested in from the options provided.

Choose the specific service option that suits your needs. You may have various options, such as consultation types, inquiry times, and service providers.

Fill out the required information, including your personal details and contact information. This will ensure that the service provider can reach out to you.

Double-check your information and preferences. When you're ready, click the "Submit" button to send your inquiry to the service provider for further processing.

You will receive a confirmation email with your inquiry details.

On the scheduled day and time, access your chosen service through the provided link or instructions.

Enjoy convenient and accessible healthcare services from the comfort of your home!

Process

Inquiry Process

Submit Your Inquiry

Receive Recommendations

Connect with Experts

How to Register as a Patient

Visit our website and look for the "My Account" option. Click on it to begin the registration process.

Fill in the required information, including your First Name, Last Name, Mobile Number, and Email. This information is essential for communication and identification purposes.

Review the information you've provided and make any necessary changes. Once you're satisfied, click the "Register" button to complete the registration process.

If you have medical reports or documents to share with your healthcare provider, you can upload them in your health profile. Look for the "Upload Medical Reports" section and follow the instructions.

How to Register as a Doctor or Service Provider

Visit our website and look for the "My Account" option. Click on it to begin the registration process.

Choose the "Register as a Member" option. You will be prompted to select your member type. Choose "Doctor" or "Service Provider."

Provide your First Name, Last Name, Mobile Number, and Email Address. Click "Register" to proceed.

After registration, you will need to provide details about your education and work experience. Upload your credentials and qualifications for verification.

Our admin team will review your submitted details. This may take some time. You will be notified of the status of your registration via email.

If your registration is approved, you will gain access to your role as a doctor or service provider on our platform.

How to Buy a Product

If you are a registered user, simply log in to your account. If you are a new user, you will need to register by providing your personal details.

Once logged in, browse through the available products on our platform. You can use search filters to find specific products.

Select the product you wish to buy and click "Add to Cart." You can continue shopping or proceed to checkout.

Review the items in your cart. Provide shipping and payment details. Confirm your order and make the payment securely.

After successful payment, you will receive an order confirmation with details of your purchase. You can view your order details.

Your purchased product will be delivered to your provided address within the specified timeframe.

As an online e-channeling platform, we offer you the convenience of finding the most suitable medical professional for your needs based on the information provided by both you and the healthcare providers. However, it is your responsibility to verify the accuracy of all the information provided by the healthcare providers before seeking their services through our website.

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Telephone

+(94) 70_305_8585

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